Admin LOGIN Problem

[cruckdeschel]

Hello,

I've successfully installed Chamilo 1.8 to my website. I was given the 'admin' username and a password. When I enter these into the Login spaces, I receive this error:

Not allowed

Please try to login again from the homepage

How do I fix this so that I can log into Chamilo?
I appreciate your help!
Chris

[Coursenligne]

Hi,
You said you were given... indicating that you are not the one that installed the platform.
In such circumstances, it'll be a bit tricky.
You amy try to go to database, and there you can type a new password.
If the password is not in clear text (default install encrypt the password), you can type your password and may have a tick box to encrypt the password (using SHA1 method).

From this point you just have to login again.
Please note, do not use special characters in names and password; even avoid spaces that can cause troubles with certain providers.

[cruckdeschel]

Hello,

Thank you so much for your reply. Can you please tell me how to find the password in my database? I'm not sure how to find it. I have MYSQL.

Thank you again,

[adeschenes]

Hi,

To access to your DB using MySql, go to the table named " user " and then you can access to the user's list and all informations attached including the pwd.

If Chamilo is encrypted, you must reach the encryption mode on the file configuration.php located at chamilo url/main/inc/conf.

The, you reach a free online encryption generator and then you change your pwd using encrypted word

Good luck

Alain

[cruckdeschel]

Hello,

Thank you for the advice. I can find the "user" information in MYSQL, and I clicked on it and I did see "password" included in the list below it; however, I don't understand how to access the file configuration information you gave me that would lead me to be able to see the unencrypted information.

Can you please help me with that?

I very much appreciate your time and assistance.
Thank you,
Chris

[adeschenes]

Hi,

To access to the configuratin file, you must use a ftp's tool like Filezilla as client http://filezilla-project.org/download.php/

With this tool, you can access to files located on your server, and then, open it for view or for edit.

I hope that will help you...

More simple, if you have another admin account on your chamilo, use it, go to the administration panel - users list - modify the broken account wich you have lose pwd

Good luck,

Alain

[cruckdeschel]

Hello Alain,

I really hope my questions are not becoming annoying. My problem is not that I have lost my password. I know it. I even had Chamilo send me a new password. When I try to login as admin, I can't. It says it's not allowed. I don 't understand why. Why can't I login using the correct password?

Can I create another admin account using MYSQL that will work?

Thank you very much,
Chris

[adeschenes]

Hi,

This point is different !

Are-you sure if Chamilo access to your DB ? Into you configuration file, is-it the good information about the database ?

Are-you able to connect at chamilo with another username, does'nt matter if it is a student or teacher ?

[cruckdeschel]

Hello Alain,


I installed Chamilo this morning. I didn't receive an error message. The website that I typed in now has the Chamilo log-in screen. I received an e-mail from Chamilo with my username- admin and a password. When I went on-line to my login screen, I typed in the username- admin and my password. I received a screen saying that I was "not allowed" to do this.

I checked my MYSQL and there is a Chamilo database there with a lot of information. I don't know how to add any other users, and I have not been able to log in at all with the admin.

Any advice. I'm really excited about Chamilo, but I just can't login.

Thank you,
Chris

[adeschenes]

I must go out of the office for some hours.

I'll check it when I will be back...

[cruckdeschel]

Hello,

I've successfully installed Chamilo 1.8 to my website. I was given the 'admin' username and a password. When I enter these into the Login spaces, I receive this error:

Not allowed

Please try to login again from the homepage

How do I fix this so that I can log into Chamilo?
I appreciate your help!
Chris

[Coursenligne]

Hi,
You said you were given... indicating that you are not the one that installed the platform.
In such circumstances, it'll be a bit tricky.
You amy try to go to database, and there you can type a new password.
If the password is not in clear text (default install encrypt the password), you can type your password and may have a tick box to encrypt the password (using SHA1 method).

From this point you just have to login again.
Please note, do not use special characters in names and password; even avoid spaces that can cause troubles with certain providers.

[cruckdeschel]

Hello,

Thank you so much for your reply. Can you please tell me how to find the password in my database? I'm not sure how to find it. I have MYSQL.

Thank you again,

[adeschenes]

Hi,

To access to your DB using MySql, go to the table named " user " and then you can access to the user's list and all informations attached including the pwd.

If Chamilo is encrypted, you must reach the encryption mode on the file configuration.php located at chamilo url/main/inc/conf.

The, you reach a free online encryption generator and then you change your pwd using encrypted word

Good luck

Alain

[cruckdeschel]

Hello,

Thank you for the advice. I can find the "user" information in MYSQL, and I clicked on it and I did see "password" included in the list below it; however, I don't understand how to access the file configuration information you gave me that would lead me to be able to see the unencrypted information.

Can you please help me with that?

I very much appreciate your time and assistance.
Thank you,
Chris

[adeschenes]

Hi,

To access to the configuratin file, you must use a ftp's tool like Filezilla as client http://filezilla-project.org/download.php/

With this tool, you can access to files located on your server, and then, open it for view or for edit.

I hope that will help you...

More simple, if you have another admin account on your chamilo, use it, go to the administration panel - users list - modify the broken account wich you have lose pwd

Good luck,

Alain

[cruckdeschel]

Hello Alain,

I really hope my questions are not becoming annoying. My problem is not that I have lost my password. I know it. I even had Chamilo send me a new password. When I try to login as admin, I can't. It says it's not allowed. I don 't understand why. Why can't I login using the correct password?

Can I create another admin account using MYSQL that will work?

Thank you very much,
Chris

[adeschenes]

Hi,

This point is different !

Are-you sure if Chamilo access to your DB ? Into you configuration file, is-it the good information about the database ?

Are-you able to connect at chamilo with another username, does'nt matter if it is a student or teacher ?

[cruckdeschel]

Hello Alain,


I installed Chamilo this morning. I didn't receive an error message. The website that I typed in now has the Chamilo log-in screen. I received an e-mail from Chamilo with my username- admin and a password. When I went on-line to my login screen, I typed in the username- admin and my password. I received a screen saying that I was "not allowed" to do this.

I checked my MYSQL and there is a Chamilo database there with a lot of information. I don't know how to add any other users, and I have not been able to log in at all with the admin.

Any advice. I'm really excited about Chamilo, but I just can't login.

Thank you,
Chris

[adeschenes]

I must go out of the office for some hours.

I'll check it when I will be back...