Installing 2.1. failing at language selection

[Hanne]

My installation of Chamilo doesn't want to go further than the language selection page.

I've uploaded all files to FTP on my server and made sure that the files that need to be writable are writable, I'm not sure what else I should have done?

[Coursenligne]

I don't know.....
... your environment!
Hosted/local install (I mean do you own the server in your network), which OS, which PHP, SQL,Webserver OS/Version...

Well, please a bit of background?

[Hanne]

I'm using Fatcow.com as a hosting service, on a Windows Vista computer, with MySQL - 5.1.53 and phpMyAdmin - 2.8.0.1

Sorry for being a total newbie, I'm all very new to this!

[Coursenligne]

No problem being "Newbie", you therefore know the feeling of searching for something and you will be soon able to help....
I'm not specialist of this version, I'm wondering if the versions of PHP are OK.

By chance do you get any error message?

[Hanne]

Hi there, the page just refreshed itself constantly and wouldn't go on to the next step, other than that, nothing happened.. no error messages, nothing really

[Coursenligne]

Just a suggestion, as I don't know if you can do that....
Can you grab through the Internet the latest version of WAMP, and install it locally on your windows computer.
After done, launch WAMP (double click on the W icon), the browse you hard drive and copy the content of the unzipped package of Chamilo in the www folder (directory).
Launch your web browser and try to install, using 127.0.0.1/<name of the directory for Chamilo>

This is to ensure the zip is not corrupt. If you can install locally, you may want to troubleshoot from other route.
If staring locally it even doesn't install, you'd rather download again the zip file.

Again I hope an expert will read this part as I'm not used at all on 2.x revision.

[Hanne]

A friend of mine copied one of the configuration files (I uploaded a file with 'dist' in it to FTP, but a normal 'config' file was missing) and made a normal 'config' file of it that we uploaded to my FTP.
We also chatted with a technical assistant from my hosting website support team and one or the other solved the problem.

In any case, thank you for your suggestions.

[Hanne]

My installation of Chamilo doesn't want to go further than the language selection page.

I've uploaded all files to FTP on my server and made sure that the files that need to be writable are writable, I'm not sure what else I should have done?

[Coursenligne]

I don't know.....
... your environment!
Hosted/local install (I mean do you own the server in your network), which OS, which PHP, SQL,Webserver OS/Version...

Well, please a bit of background?

[Hanne]

I'm using Fatcow.com as a hosting service, on a Windows Vista computer, with MySQL - 5.1.53 and phpMyAdmin - 2.8.0.1

Sorry for being a total newbie, I'm all very new to this!

[Coursenligne]

No problem being "Newbie", you therefore know the feeling of searching for something and you will be soon able to help....
I'm not specialist of this version, I'm wondering if the versions of PHP are OK.

By chance do you get any error message?

[Hanne]

Hi there, the page just refreshed itself constantly and wouldn't go on to the next step, other than that, nothing happened.. no error messages, nothing really

[Coursenligne]

Just a suggestion, as I don't know if you can do that....
Can you grab through the Internet the latest version of WAMP, and install it locally on your windows computer.
After done, launch WAMP (double click on the W icon), the browse you hard drive and copy the content of the unzipped package of Chamilo in the www folder (directory).
Launch your web browser and try to install, using 127.0.0.1/<name of the directory for Chamilo>

This is to ensure the zip is not corrupt. If you can install locally, you may want to troubleshoot from other route.
If staring locally it even doesn't install, you'd rather download again the zip file.

Again I hope an expert will read this part as I'm not used at all on 2.x revision.

[Hanne]

A friend of mine copied one of the configuration files (I uploaded a file with 'dist' in it to FTP, but a normal 'config' file was missing) and made a normal 'config' file of it that we uploaded to my FTP.
We also chatted with a technical assistant from my hosting website support team and one or the other solved the problem.

In any case, thank you for your suggestions.