Error message when I click on the course title

Moderator: Coursenligne

Error message when I click on the course title

Postby chamilak » Fri Sep 14, 2012 11:50 pm

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@enligne.socio-management.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Hello, This message appears when I try to open a course that I just created. (when I click on the course title).
I have no experience with Chamilo and I need your help. Thanks.
.
chamilak
 
Posts: 2
Joined: Fri Sep 14, 2012 11:30 pm

Re: Error message when I click on the course title

Postby Coursenligne » Mon Sep 17, 2012 7:29 am

Good morning...;
That's what I call a cool and nice presentation!

Please give more info:
-Chamilo version
-PHP/Mysql version
-How did you "create" the course (internal tool, or import from external tool)?
-For images and documents how did you import them onto the platform?
-What are the settings for directories/files (you may see a 777/666 in the administration of the platform)

With this we may have an idea of your environment, maybe something will give enough clues for helping you.

Thanks for this.
Coursenligne
 
Posts: 1246
Joined: Sat Apr 09, 2011 9:59 pm

Re: Error message when I click on the course title

Postby chamilak » Mon Sep 17, 2012 1:08 pm

Hello and thank you for your help.
I'm using :
-Chamilo 1.9.0 on VPS
-Php 5.3.9
-MySQL 5.0.95-community
-Internal tool for courses creating
-My server for images via the editor (Url insert)
-my computer for documents via the editor

Thanks
chamilak
 
Posts: 2
Joined: Fri Sep 14, 2012 11:30 pm

Re: Error message when I click on the course title

Postby Coursenligne » Mon Sep 17, 2012 2:14 pm

OK, so summurizing, Chamilo is hosted on a VM. It looks like PHP version is OK; I think SQL as well...
A far as I can understand, all seems good (I mean access to the platform and course creation), it's "Only" when you try to visualize the course that you get the error message.

Suggestion:
- Logon as Admin (this avoid any type of rights....)
- go to Admin tab and click on list of courses => you may be able to locate your course
- Click on the course and go to Learning Path.
- Click on the pencil to edit the pages (the LP itself indeed).
- select a part with document (flash, image ..) and click on the pencil as you wish to modify the resource

Question, does the image/flash... Displays OK, or does it shows as broken link?
Right clicking on the resource, what is the path under properties ?

If you follow manually the path, do you reach the resource?

I hope this helps !
Coursenligne
 
Posts: 1246
Joined: Sat Apr 09, 2011 9:59 pm

Re: Error message when I click on the course title

Postby mbolado » Wed Sep 19, 2012 8:09 pm

I have exactly the same problem. Accessing the LP of the course is impossible, because this error occurs when I just click on the course title to access its contents.

My PHP version is 5.3, Chamilo is 1.9.0 and installation runs with no issues. Users and categories creation experienced no problems.

Would it be possible to download an earlier version of Chamilo (1.8, for example)? I need it working in a short period of time.

Thanks a lot for your help.
mbolado
 
Posts: 5
Joined: Wed Sep 19, 2012 8:00 pm

Re: Error message when I click on the course title

Postby Coursenligne » Thu Sep 20, 2012 10:55 am

Older verion still can be downloaded, just select from the dropdown the correct filter :)

http://code.google.com/p/chamilo/downloads/list

Hope this helps!
Coursenligne
 
Posts: 1246
Joined: Sat Apr 09, 2011 9:59 pm

Re: Error message when I click on the course title

Postby mbolado » Thu Sep 20, 2012 11:40 am

It helped!

Thank you so much,

María
mbolado
 
Posts: 5
Joined: Wed Sep 19, 2012 8:00 pm


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Error message when I click on the course title

Moderator: Coursenligne

Error message when I click on the course title

Postby chamilak » Fri Sep 14, 2012 11:50 pm

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@enligne.socio-management.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Hello, This message appears when I try to open a course that I just created. (when I click on the course title).
I have no experience with Chamilo and I need your help. Thanks.
.
chamilak
 
Posts: 2
Joined: Fri Sep 14, 2012 11:30 pm

Re: Error message when I click on the course title

Postby Coursenligne » Mon Sep 17, 2012 7:29 am

Good morning...;
That's what I call a cool and nice presentation!

Please give more info:
-Chamilo version
-PHP/Mysql version
-How did you "create" the course (internal tool, or import from external tool)?
-For images and documents how did you import them onto the platform?
-What are the settings for directories/files (you may see a 777/666 in the administration of the platform)

With this we may have an idea of your environment, maybe something will give enough clues for helping you.

Thanks for this.
Coursenligne
 
Posts: 1246
Joined: Sat Apr 09, 2011 9:59 pm

Re: Error message when I click on the course title

Postby chamilak » Mon Sep 17, 2012 1:08 pm

Hello and thank you for your help.
I'm using :
-Chamilo 1.9.0 on VPS
-Php 5.3.9
-MySQL 5.0.95-community
-Internal tool for courses creating
-My server for images via the editor (Url insert)
-my computer for documents via the editor

Thanks
chamilak
 
Posts: 2
Joined: Fri Sep 14, 2012 11:30 pm

Re: Error message when I click on the course title

Postby Coursenligne » Mon Sep 17, 2012 2:14 pm

OK, so summurizing, Chamilo is hosted on a VM. It looks like PHP version is OK; I think SQL as well...
A far as I can understand, all seems good (I mean access to the platform and course creation), it's "Only" when you try to visualize the course that you get the error message.

Suggestion:
- Logon as Admin (this avoid any type of rights....)
- go to Admin tab and click on list of courses => you may be able to locate your course
- Click on the course and go to Learning Path.
- Click on the pencil to edit the pages (the LP itself indeed).
- select a part with document (flash, image ..) and click on the pencil as you wish to modify the resource

Question, does the image/flash... Displays OK, or does it shows as broken link?
Right clicking on the resource, what is the path under properties ?

If you follow manually the path, do you reach the resource?

I hope this helps !
Coursenligne
 
Posts: 1246
Joined: Sat Apr 09, 2011 9:59 pm

Re: Error message when I click on the course title

Postby mbolado » Wed Sep 19, 2012 8:09 pm

I have exactly the same problem. Accessing the LP of the course is impossible, because this error occurs when I just click on the course title to access its contents.

My PHP version is 5.3, Chamilo is 1.9.0 and installation runs with no issues. Users and categories creation experienced no problems.

Would it be possible to download an earlier version of Chamilo (1.8, for example)? I need it working in a short period of time.

Thanks a lot for your help.
mbolado
 
Posts: 5
Joined: Wed Sep 19, 2012 8:00 pm

Re: Error message when I click on the course title

Postby Coursenligne » Thu Sep 20, 2012 10:55 am

Older verion still can be downloaded, just select from the dropdown the correct filter :)

http://code.google.com/p/chamilo/downloads/list

Hope this helps!
Coursenligne
 
Posts: 1246
Joined: Sat Apr 09, 2011 9:59 pm

Re: Error message when I click on the course title

Postby mbolado » Thu Sep 20, 2012 11:40 am

It helped!

Thank you so much,

María
mbolado
 
Posts: 5
Joined: Wed Sep 19, 2012 8:00 pm


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