Can´t create document

Moderator: Coursenligne

Can´t create document

Postby victor » Wed Jun 13, 2012 6:22 pm

I have the following problem. When I'm at the "Documents" section and I try to create a new one, once I click on the button "create new document" a screen displaying a bad request error 400 appears, and the document is not created. Does anybody know what could be wrong? Thanks for your help in advance.
victor
 
Posts: 5
Joined: Wed Jun 13, 2012 6:09 pm

Re: Can´t create document

Postby adeschenes » Tue Jun 19, 2012 3:41 pm

Hi,

Two ideas...

1 - Check if you have rights to write on that folder...
2 - Check the space allocation for "Documents" - You can see it at the botton of the page. If you exceed 100%, you will not allow to create a new document.

Hope that can help you...

Alain
adeschenes
 
Posts: 452
Joined: Fri Mar 05, 2010 6:33 pm
Location: Québec, Canada

Re: Can´t create document

Postby maxtol » Tue Jun 19, 2012 10:29 pm

Hello people!

I have the same problem, I changed the permisions inside the Administrarion panel in Chamilo for folders and files to 755 and 644 after installation.

I was trying to change the folder permisions but I have 4 numers to assign permissions in the server. Can anyone tell me how to write te correct numers?
I was trying some combinations but can´t solve the problem.

Thank you!

Max
maxtol
 
Posts: 16
Joined: Tue Jun 19, 2012 10:26 pm

Re: Can´t create document

Postby Coursenligne » Wed Jun 20, 2012 7:23 am

Well, if this is just to test, you can try 0777 for all BUT, you have to know that this generate a high vulnerability, as EVRYBODY gets the right to do read, write, delete and replace ANYTHING..

You have to know however, that the password is needed to do so.. If you have a strong secured password the risk is not so huge.

After testing this, you may want to change the permissions so you restrict a bit the danger!

Good Luck
Coursenligne
 
Posts: 1300
Joined: Sat Apr 09, 2011 9:59 pm

Re: Can´t create document

Postby adeschenes » Wed Jun 20, 2012 12:29 pm

Hi everybody,

If my memory is good enought, when you change the right's parameters, it will be effective in a brand NEW course.

So, if you want to make a good test, change pamaters, create a new course and try to create a new document on that course.

Good luck and keep us informed,

Alain
adeschenes
 
Posts: 452
Joined: Fri Mar 05, 2010 6:33 pm
Location: Québec, Canada

Re: Can´t create document

Postby maxtol » Wed Jun 20, 2012 12:35 pm

Hello!

Thank you guys.

I just test a new course with 0777 permission and still the same problem, also trying creating course as admin... and yes, if you change the permissions and try to modify an already made course you will get an access permission error.

Also I made a fresh install twice...

The system es really good an easy... but if I can´t create a new document...:(

Any other idea what else can I try?

Thank you in advance.

PD: This is the error I get in Chrome:
"Bad Request
Your browser sent a request that this server could not understand."
Apache/2.2.22 (Unix) Server at http://www....... Port 80
maxtol
 
Posts: 16
Joined: Tue Jun 19, 2012 10:26 pm

Re: Can´t create document

Postby adeschenes » Wed Jun 20, 2012 1:13 pm

Do you have the same problem with IE or Firefox?

Alain
adeschenes
 
Posts: 452
Joined: Fri Mar 05, 2010 6:33 pm
Location: Québec, Canada

Re: Can´t create document

Postby maxtol » Wed Jun 20, 2012 2:27 pm

adeschenes wrote:Do you have the same problem with IE or Firefox?

Alain


Chrome and Firefox error:
"Bad Request
Your browser sent a request that this server could not understand."
Apache/2.2.22 (Unix) Server at http://www....... Port 80

Internet Explorer error:
Error 400 "Can not find the website" (spanish translation)

Also I have success creating folders and uploading documents, but can´t create...

Thank you.
maxtol
 
Posts: 16
Joined: Tue Jun 19, 2012 10:26 pm

Re: Can´t create document

Postby Coursenligne » Wed Jun 20, 2012 2:37 pm

Just an idea,

You mention an URL... Are you using it as "address" of your server in the configuration.php file ?

This could be teh answer ;)
You may want to rather use the server's IP address (but not the loopback one).
Coursenligne
 
Posts: 1300
Joined: Sat Apr 09, 2011 9:59 pm

Re: Can´t create document

Postby maxtol » Wed Jun 20, 2012 3:06 pm

Coursenligne wrote:Just an idea,

You mention an URL... Are you using it as "address" of your server in the configuration.php file ?

This could be teh answer ;)
You may want to rather use the server's IP address (but not the loopback one).


I just installed Chamilo trough Simple Scripts provided with my hosting service... I will try to change the configuration.php file and let you know, wich config file is? there is a lot of them...


Thanks!
maxtol
 
Posts: 16
Joined: Tue Jun 19, 2012 10:26 pm

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Can´t create document

Moderator: Coursenligne

Can´t create document

Postby victor » Wed Jun 13, 2012 6:22 pm

I have the following problem. When I'm at the "Documents" section and I try to create a new one, once I click on the button "create new document" a screen displaying a bad request error 400 appears, and the document is not created. Does anybody know what could be wrong? Thanks for your help in advance.
victor
 
Posts: 5
Joined: Wed Jun 13, 2012 6:09 pm

Re: Can´t create document

Postby adeschenes » Tue Jun 19, 2012 3:41 pm

Hi,

Two ideas...

1 - Check if you have rights to write on that folder...
2 - Check the space allocation for "Documents" - You can see it at the botton of the page. If you exceed 100%, you will not allow to create a new document.

Hope that can help you...

Alain
adeschenes
 
Posts: 452
Joined: Fri Mar 05, 2010 6:33 pm
Location: Québec, Canada

Re: Can´t create document

Postby maxtol » Tue Jun 19, 2012 10:29 pm

Hello people!

I have the same problem, I changed the permisions inside the Administrarion panel in Chamilo for folders and files to 755 and 644 after installation.

I was trying to change the folder permisions but I have 4 numers to assign permissions in the server. Can anyone tell me how to write te correct numers?
I was trying some combinations but can´t solve the problem.

Thank you!

Max
maxtol
 
Posts: 16
Joined: Tue Jun 19, 2012 10:26 pm

Re: Can´t create document

Postby Coursenligne » Wed Jun 20, 2012 7:23 am

Well, if this is just to test, you can try 0777 for all BUT, you have to know that this generate a high vulnerability, as EVRYBODY gets the right to do read, write, delete and replace ANYTHING..

You have to know however, that the password is needed to do so.. If you have a strong secured password the risk is not so huge.

After testing this, you may want to change the permissions so you restrict a bit the danger!

Good Luck
Coursenligne
 
Posts: 1300
Joined: Sat Apr 09, 2011 9:59 pm

Re: Can´t create document

Postby adeschenes » Wed Jun 20, 2012 12:29 pm

Hi everybody,

If my memory is good enought, when you change the right's parameters, it will be effective in a brand NEW course.

So, if you want to make a good test, change pamaters, create a new course and try to create a new document on that course.

Good luck and keep us informed,

Alain
adeschenes
 
Posts: 452
Joined: Fri Mar 05, 2010 6:33 pm
Location: Québec, Canada

Re: Can´t create document

Postby maxtol » Wed Jun 20, 2012 12:35 pm

Hello!

Thank you guys.

I just test a new course with 0777 permission and still the same problem, also trying creating course as admin... and yes, if you change the permissions and try to modify an already made course you will get an access permission error.

Also I made a fresh install twice...

The system es really good an easy... but if I can´t create a new document...:(

Any other idea what else can I try?

Thank you in advance.

PD: This is the error I get in Chrome:
"Bad Request
Your browser sent a request that this server could not understand."
Apache/2.2.22 (Unix) Server at http://www....... Port 80
maxtol
 
Posts: 16
Joined: Tue Jun 19, 2012 10:26 pm

Re: Can´t create document

Postby adeschenes » Wed Jun 20, 2012 1:13 pm

Do you have the same problem with IE or Firefox?

Alain
adeschenes
 
Posts: 452
Joined: Fri Mar 05, 2010 6:33 pm
Location: Québec, Canada

Re: Can´t create document

Postby maxtol » Wed Jun 20, 2012 2:27 pm

adeschenes wrote:Do you have the same problem with IE or Firefox?

Alain


Chrome and Firefox error:
"Bad Request
Your browser sent a request that this server could not understand."
Apache/2.2.22 (Unix) Server at http://www....... Port 80

Internet Explorer error:
Error 400 "Can not find the website" (spanish translation)

Also I have success creating folders and uploading documents, but can´t create...

Thank you.
maxtol
 
Posts: 16
Joined: Tue Jun 19, 2012 10:26 pm

Re: Can´t create document

Postby Coursenligne » Wed Jun 20, 2012 2:37 pm

Just an idea,

You mention an URL... Are you using it as "address" of your server in the configuration.php file ?

This could be teh answer ;)
You may want to rather use the server's IP address (but not the loopback one).
Coursenligne
 
Posts: 1300
Joined: Sat Apr 09, 2011 9:59 pm

Re: Can´t create document

Postby maxtol » Wed Jun 20, 2012 3:06 pm

Coursenligne wrote:Just an idea,

You mention an URL... Are you using it as "address" of your server in the configuration.php file ?

This could be teh answer ;)
You may want to rather use the server's IP address (but not the loopback one).


I just installed Chamilo trough Simple Scripts provided with my hosting service... I will try to change the configuration.php file and let you know, wich config file is? there is a lot of them...


Thanks!
maxtol
 
Posts: 16
Joined: Tue Jun 19, 2012 10:26 pm

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